Richard Mullender

Former Hostage Negotiator

Who Am I

Learn From Richard Mullender - the Hostage Negotiator 


Richard is a former Lead Trainer at the National Hostage and Crisis Negotiation Unit at Scotland Yard. He has more than 25 years experience working in the London Metropolitan Police. 


As a hostage negotiator, Richard has built his career on developing elite-level listening skills.  His skills were so well regarded that he was appointed Lead Trainer at Scotland Yard's, National Hostage and Crisis Negotiation Unit. He also designed the latest Advanced Interviewing course for detectives. He is currently retained as an adviser to a new television series portraying hostage negotiations and murder investigations.


'An expert in elite-level listening'

Talks with the Taliban

We’re not at liberty to tell you Mullender’s full activities in defence of British subjects abroad. However he was part of the team that negotiated the high-profile release of three UN workers held hostage by the Taliban in Afghanistan in 2004. And Mullender’s listening expertise contributed to the intelligence that informed the rescue of Norman Kember in Iraq in 2006.

What Richard has to share with you will surprise, entertain and challenge you in equal measures!

Whether you require a keynote, a 1/2 or full day training or more, with his unique background in the techniques of witness/suspect interviewing and hostage negotiation, Richard brings the challenges of communication into the world of business. He provides audiences with highly effective listening and communication skills which can be applied to all areas in business to gain trust, exert influence more effectively and to help successfully manage any situation.


'Life or Death Listening Training you wont learn anywhere else'

Imagine you could talk a gunman into handing over his weapon.
Persuade a terrorist to reveal the location of a kidnap victim.
Reason with a suicidal young woman so she steps away from the edge.

In common with the world’s crack negotiators, what skill would underlie your success?

Along with Richard Mullender, your lead skill would be elite-level listening.

All Mullender’s courses teach you to listen as if lives depended on it. The benefits will boost your effectiveness in every area of your life.


Book Richard for:

Keynote presentations

1/2 or full day Masterclass 

2 Day Intensive

Customised Training 





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  •   Speaking Minds Offices:
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About Speaking Minds

When Speaking Minds was founded in 2007 in New Zealand, little did we envisage that this would grow into an international brand with offices in India and London in less than a decade. We set up the business to share what we had learnt, from the privileges we have had in our jobs – of access to knowledge. Bringing India to the rest of the world was our driving force.


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Our History

The dna of our business is genuinely about sharing knowledge with the world, from thought leaders and experts who are notable achievers in their field. Raga D'silva quit her highly successful corporate career in New Zealand in 2007, to set up a dream business of connecting knowledge, insights, motivation from exceptional talent with the corporate world, globally.


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